All information is saved when you change the batteries of any Accu-Chek meter, including the memory, your logbook data, test results, diary information and settings, however you should check that the time and date are correct when you’ve inserted new batteries.
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Whatever type of Accu-Chek meter you have, cleaning and disinfecting are important for good maintenance.
While cleaning is simply removing dirt from the meter, disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
When to clean or disinfect your Accu-Chek Meter:
You should clean and disinfect your meter once a week, or any time blood gets on it. You should also clean your meter before allowing anyone else to handle it.
What to use when cleaning and disinfecting your Accu-Chek Meter:
Use mild dishwashing liquid mixed with water to clean your meter and 70% isopropyl alcohol to disinfect your meter.
The parts of your Accu-Chek meter you should keep clean:
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them.
You should also wipe down the entire meter surface, including the meter display.
Learn more about cleaning and disinfecting your meter in the user manual.
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1. Turn the meter on by briefly pressing “OK.” From the main menu, press the arrow key to highlight settings. Press “OK.”
2. Time/date is highlighted. Press “OK.”
3. Press the up or down arrows to adjust each field. Press “OK” to set and proceed to the next field. Set AM or PM if necessary.
4. Press “OK” to save and return to the previous menu.
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Go into the Settings menu, then Wireless, then Flight Mode. Press OK to disable Bluetooth communication.
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You can set up to 4 general test Reminders per day to remind you to test. A series of beeps sound and a bell is displayed for reminders set in the meter.
About Guide Me reminders:
About pre-set reminders:
Changing pre-set test reminder times:
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Possible causes and solutions for sudden power loss include:
Issue: The meter automatically turns off after 90 seconds of inactivity.
Solution: Turn the device back on when you’re ready to use it again.
Issue: After completion of a test, the meter automatically turns off 15 seconds after strip removal.
Solution: Turn the device back on when you’re ready to use it again.
Issue: The battery compartment or battery door is faulty or damaged.
Solution: Please contact Accu-Chek Customer Care.
Issue: The meter has been stored in extremely cold conditions (below 30°F / - 1°C).
Solution: Move to an area where the temperature is within the system's operating temperature range. Wait at least 15 minutes for the meter to equilibrate.
Issue: The meter is connected to a computer via the USB cable and a compatible software application is not installed on the computer.
Solution: Disconnect the cable and attempt to turn the meter on by pressing and releasing the power button.
Issue: The meter is connected to a computer via the USB cable and a compatible software application has turned off the meter.
Solution: Disconnect the cable and attempt to turn the meter on by pressing and releasing the power button.
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The meter can be turned on by pressing and releasing the power button or inserting a test strip.
The meter can be turned off by pressing and releasing the power button.
Possible causes and solutions for lack of power include:
Issue: The meter has been exposed to extreme temperatures outside the meter's operating temperature range.
Solution: Move to an area where the temperature is within the system's operating temperature range (between 43 - 113°F / 4 - 45°C). Wait at least 15 minutes for the meter to equilibrate.
Issue: The meter is connected to a computer using a USB cable. If the meter times out while connected via USB, it may not respond to button presses or strip insertion until the USB cable is disconnected.
Solution: Disconnect the cable and attempt to turn the meter on by pressing and releasing the power button.
Issue: One or both batteries are installed incorrectly.
Solution: Confirm both batteries are inserted into the meter under the black tabs with the “+” sign facing up (visible).
Issue: The batteries are dead or battery power is too low for the meter to turn on
Solution: Install two new 3 volt lithium, CR 2032 coin cell batteries. Replace both batteries at the same time and with the same brand.
Issue: Battery tabs are damaged or defective.
Solution: Please contact Accu-Chek Customer Care.
Issue: The meter is damaged or defective.
Solution: Please contact Accu-Chek Customer Care.
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This Accu-Chek Guide meter uses two 3-volt lithium coin cell battery (type CR2032).
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If you suspect your child has swallowed a battery, seek medical attention immediately – prompt action is critical. Don’t wait for symptoms to develop.
Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death. Batteries, as small parts, are a choking hazard. Keep them away from children under the age of 3 years.
If the battery compartment does not close securely, stop using the product and keep it away from children. Contact Accu-Chek Customer Care.
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Yes, as with any test strip, heat, humidity and other environmental conditions can affect strips. Close the vial immediately after removing a test strip.
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