Accu-Chek Guide Me error code E-9

Accu-Chek Guide Me

Error codes E-9

The batteries may be out of power.
Turn the meter back on. If you are in a cold environment, move to a location with a more moderate temperature and retest.
If the message continues to appear after several attempts, replace the batteries.
If the message reappears after the batteries have been replaced, remove the batteries, press and hold the power/set button for at least 2 seconds, then reinsert the batteries.

Product Support

Get the most out of your Accu-Chek products with support and troubleshooting tips.

Chat with us

Online Mon-Fri from 8am-9pm
and Sat-Sun from 9am-6pm (ET)

Available to chat
Send us a message

We'll get back in under 72 hours.
 

Email us
Give us a call

Mon-Fri from 8am-9pm or
Sat-Sun from 9am-6pm
Holiday Hours
Thanksgiving Eve from 8am-6pm
Thanksgiving Day from 8am-4pm 
Day after Thanksgiving from 8am-6pm
 +44 (20) 23121343