The batteries are almost out of power.

The meter will not turn on or the display is blank

The meter was unable to pair with a mobile device.

Blood glucose may be higher than the measuring range of the…

Blood glucose may be lower than the measuring range of the…

The meter is connected to a PC and a blood glucose or control…

An electronic error has occurred.

Fluid or foreign material may be present in the test strip…

Your blood sample may contain a high level of ascorbate.

The test strip may be damaged.

The time and date setting may be incorrect.

The batteries may be out of power.

The temperature is above or below the proper range for the…

An electronic error occurred.

Blood or control solution was applied to the test strip before…

Not enough blood or control solution was drawn into the test…

A meter or a test strip error has occurred or in rare cases,…

The test strip may be damaged, not properly inserted, or was…