Product Support

Accu-Chek TenderLink

The angled insertion of the Accu-Chek TenderLink infusion set, for the Accu-Chek Combo insulin pump, gives pump users more control over insertion depth and speed, while the soft cannula provides freedom of movement when on the go. 

Access support for Accu-Chek TenderLink here.

Important: All Accu-Chek Combo consumables will soon be phased out by Roche. Please consult your healthcare professional to ensure a smooth transition to an alternative therapy.

Product Support

Accu-Chek TenderLink

The angled insertion of the Accu-Chek TenderLink infusion set, for the Accu-Chek Combo insulin pump, gives pump users more control over insertion depth and speed, while the soft cannula provides freedom of movement when on the go. 

Access support for Accu-Chek TenderLink here.

Important: All Accu-Chek Combo consumables will soon be phased out by Roche. Please consult your healthcare professional to ensure a smooth transition to an alternative therapy.

FAQs

  • Please wash your hands before unpacking the infusion set.
  • Remove the front half of the backing paper from the self-adhesive and pull the protective cover off the introducer needle. Grasp the infusion set between the thumb and middle finger of one hand behind the side clips and pull back the edge of the self-adhesive with the index finger.
  • With your free hand, pinch together a bit of subcutaneous tissue at the chosen site. Insert the introducer needle under the skin at an angle of 20–45°, proceeding quickly and in one motion. Watch the soft cannula while inserting to ensure that it goes in smoothly without kinking or crimping. 
  • Press the self-adhesive firmly onto the infusion site, ensuring that it makes good contact with the skin. Place one finger in front of the inspection window on the Accu-Chek TenderLink to fix it. Press the side clips of the introducer needle together gently and at the same time pull the introducer needle out of the skin.
  • Remove the back side of the backing paper from the self-adhesive and press the it firmly onto the infusion site, ensuring that it makes good contact with the skin.
  • Connect the primed tubing to the cannula. Before resuming insulin pump therapy, fill the soft cannula with a bolus of 0.7U of insulin U-100.
     

Please refer to the Accu-Chek TenderLink quick reference guide for more information.

The Accu-Chek TenderLink infusion set is compatible with the Accu-Chek Combo Insulin Pump.

In order to help keep sites free of infection, we recommend that sites be changed at least every 2 days (48 hours) for steel needle sets and every 3 days (72 hours) for soft cannula sets. It is important to always check your blood glucose level 1-3 hours after inserting a new set, to make sure that it's functioning properly.

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