Product Support

Accu-Chek Active test strips

Diabetes is complex. Your testing doesn't have to be.

Product Support

Accu-Chek Active test strips

Diabetes is complex. Your testing doesn't have to be.

FAQs

Yes, any person using the previous generation meter will need to keep the black activation chip in their meter. Once the black activation chip is in the meter, it should not be removed. 

It is not possible to delete stored results.

The required USB cable is a standard Micro-USB cable available from most electrical retailers.  The meter kit does not include a standard Micro-USB cable.  For more information, please contact customer support. 

The Accu-Chek Active blood glucose meter has a built-in USB (Universal Serial Bus) port for transferring test results to a computer that is equipped appropriately. Roche offers diabetes management software to healthcare professionals. They can use this to better understand your blood glucose control using graphs and tables to visualize the data.

The Accu-Chek Active system fulfills the ISO 15197:2013 / EN ISO 15197:2015 standards.¹

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