General questions

How to insert the Accu-Chek Rapid-D Link infusion set
  • Please wash your hands before unpacking the infusion set.
  • Hold the two halves of the coupling so that they form a cross. Fit the parts directly into one another and connect them in place by turning for one quarter of a turn in a clockwise direction until they click noticeably and audibly into place.
  • Connect the luer-lock tubing to a filled cartridge and insert the cartridge into the pump in accordance with the pump manufacturer’s instructions for use. 
  • Hold the pump in an upright position and prime the tubing and cannula until insulin emerges at the tip of the steel cannula, ensuring there are no air bubbles in either the cartridge or the tubing of the infusion set.
  • Hold the infusion set firmly between thumb and forefinger at the disc holder. With the other hand, remove the backing paper from the self-adhesive and twist the protective cover off the steel cannula.
  • With your free hand, pinch together a bit of subcutaneous tissue at the chosen site. Insert the infusion set under the skin at a 90° angle. Press the self-adhesive firmly onto the infusion site, ensuring that it makes good contact with the skin. Bend the disc holder slightly sideways and remove it, making sure that the self-adhesive remains flat on the skin.
  • Form a loop to relieve stress and secure it into place with a strip of adhesive plaster.

    Please refer to the Accu-Chek Rapid-D Link quick reference guide for more information.

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General questions

Which pump is compatible with the Accu-Chek Rapid-D Link infusion set?

The Accu-Chek Rapid-D Link infusion set is compatible with the Accu-Chek Combo Insulin Pump.

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General questions

How often do I need to change my infusion set?

In order to help keep sites free of infection, we recommend that sites be changed at least every 2 days (48 hours) for steel needle sets and every 3 days (72 hours) for soft cannula sets. It is important to always check your blood glucose level 1-3 hours after inserting a new set, to make sure that it's functioning properly.

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General questions

How do I use the Accu-Chek LinkAssist insertion device?

These steps can be used with all Accu-Chek infusion sets which are compatible with the Accu-Chek LinkAssist insertion device.

  • Please wash your hands before unpacking the infusion set.
  • Push the tensioning element (grey) of the insertion device into its base (blue). The insertion device is now pretensioned. This step locks the safety catch in place, and automatically makes the insertion device secure.
  • Hold the infusion set by its clear protective cover and, with the blue holder-cap pointing upward, insert it from below into the opening of the insertion device until you feel it lock into place.
  • Carefully remove the clear protective cover of the cannula by turning and pulling it at the same time. Remove both pieces of the backing paper from the adhesive plaster.
  • Hold the base of the insertion device firmly in one hand and with the other hand pull the tensioning element out and up as far as it will go. Hold the tensioning element, position the insertion device onto the selected infusion site.
  • Slide the safety catch out of the lock position. Press the release button.
  • Press the adhesive plaster firmly onto the infusion site, ensuring that it makes good contact with the skin.
  • Hold the adhesive plaster in place, gently press the side clips of the blue holder-cap and pull it from the cannula housing.
  • To remove the introducer needle, hold the cannula housing firmly to your body. Using its handle, pull the introducer needle away from the body to remove it.
  • Connect the primed tubing to the cannula. Before resuming insulin pump therapy, fill the soft cannula with a bolus of 1.0U of U-100 insulin.

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General questions

How do I use the Accu-Chek FlexLink infusion set (manual insertion)?

For assisted insertion using the Accu-Chek LinkAssist insertion device, please follow the instructions below.

Please wash your hands before unpacking the infusion set.

  • Hold the infusion set by the blue holder-cap with your thumb and forefinger and remove the clear protective cover from the cannula by turning and pulling it at the same time.
  • Remove both pieces of the backing paper from the self-adhesive.
  • Insert the infusion set at a 90° angle.
  • Press the adhesive plaster firmly onto the infusion site, ensuring that it makes good contact with the skin.
  • Hold the self-adhesive in place, gently press the side clips of the blue holder-cap and pull it from the cannula housing.
  • To remove the introducer needle, hold the cannula housing firmly to your body. Using its handle, pull the introducer needle away from the body to remove it.
  • Connect the primed tubing to the cannula. Before resuming insulin pump therapy, fill the soft cannula with a bolus of 1.0U of U-100 insulin.

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General questions

Which pump is compatible with the Accu-Chek FlexLink infusion set?

The Accu-Chek FlexLink infusion set is compatible with the Accu-Chek Combo Insulin Pump.

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Accu-Chek Combo

Error codes E7: ELECTTRONIC ERROR

An electronic error has been discovered in the pump during a routine automatic system check. 
Change the battery. If the message still occurs, contact Accu-Chek Customer Care for advice.

Product Support

Get the most out of your Accu-Chek products with support and troubleshooting tips.

General questions

What batteries are used with the Accu-Chek Spirit Combo insulin pump?

We recommend the use of Lithium batteries where possible. The Accu-Chek Spirit Combo insulin pump uses 1 AA battery (LR6 1.5 V AA alkaline, FR6 1.5 V AA lithium or 1.2 V rechargeable NiMH HR6 AA). You must select the correct battery type in the insulin pump setup when you replace your battery.

Do NOT use carbon-zinc, nickel-cadmium (NiCd) or super heavy duty batteries.

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