Accu-Chek SmartGuide Sensor

What do I do if I have the feeling that my sensor values are incorrect?

Don’t ignore symptoms of low or high glucose, and don’t change your therapy without talking to your healthcare professional. If your CGM value doesn’t match how you feel:

• Test your blood sugar by performing a finger prick test with a blood glucose meter.
• Perform a second finger prick test with your blood glucose meter to rule out an incorrect test result.
• If test results from your blood glucose meter repeatedly don’t match how you feel, consult your healthcare professional.

Accu-Chek SmartGuide Sensor

How does the calibration work?

The calibration routine consists of two steps:

After a warm-up time of 1 hour, the sensor is in Trend Mode, and sends CGM values to the app every 5 minutes. Don't use these initial CGM values to make therapy decisions, such as insulin dosing. 12 hours after insertion of the sensor, the app prompts you to calibrate.

Step 1: Perform a blood glucose test and enter the glucose value into the app. The sensor goes into Therapy Mode. CGM values can now be used to make therapy decisions, such as insulin dosing.

Step 2: 30 minutes to 3 hours later, when prompted, perform another blood glucose test and enter the glucose value into the app. This is to confirm the first measurement. Note: If step 2 is missed, the sensor returns to Trend Mode.

The calibration routine is completed for the sensor.

To calibrate your sensor:
1. Test your blood glucose with your blood glucose meter, according to the manufacturer's instructions.
2. Tap Calibrate Now on your Home screen.
3. Enter the glucose value from your blood glucose meter on the Calibrate CGM sensor screen. The glucose value should be entered no later than 3 minutes after performing the test.
4. Confirm that you understand that you can’t edit or delete calibration values once they are confirmed and tap I understand.
5. Check that you entered the same glucose value into the app that was displayed on your blood glucose meter and tap Confirm. If you accidentally entered an incorrect value, tap Keep editing and enter the correct value.

The glucose measurements of the sensor are more accurate if you calibrate at a point in time when your blood sugar level is relatively stable. Do not calibrate shortly after a meal, after insulin administration, or after physical activity, and avoid environments with very hot or very cold temperatures, or rapidly changing temperatures. If you accidentally entered an incorrect value, tap Cancel and enter the correct value.

Your sensor is calibrated.

Accu-Chek SmartGuide Sensor

Why is calibration required for the Accu-Chek SmartGuide sensor?

The sensor requires calibration to provide you with the most accurate readings possible:

• An uncalibrated sensor will be in Trend Mode. You can see CGM values but should not use them for therapy decisions.
• A calibrated sensor will be in Therapy Mode. You can use the confirmed values to make decisions (such as insulin dosing).

The sensor mode appears under the CGM value on the Home screen.

Accu-Chek SmartGuide CGM Solution

What must I consider when in airports or on airplanes while using the Accu-Chek SmartGuide CGM solution?

When at the airport you can leave the sensor on your body to pass through full-body scanners. Keep your medical certificate ready for any queries from security personnel. Spare sensors inside your luggage can pass through airport screenings as well.

If airplane mode is enabled on your mobile device, Bluetooth® may automatically turn off. This can prevent mySugr Glucose Insights from communicating with your sensor. In this case, to re-establish the communication despite the active flight mode, you should turn Bluetooth® back on. For more information on how to do so, see the User’s Manual of your mobile device.

Please consider that both iOS and Android devices remember the Bluetooth® state when airplane mode was enabled for the last time, and they will revert to that state the next time airplane mode is turned on. You can usually confirm if airplane mode is active by checking your mobile device's status bar.

On most airplanes, the operation of devices with active Bluetooth® connectivity is now officially permitted. However, to be on the safe side, check in advance with the airline to see to what extent mobile device operation is permitted during the flight. During the flight, the mobile device must be switched to airplane mode.

Changing Time Zones:

If you travel to a different time zone, the time in your mobile device adjusts to the local time (as soon as you deactivate flight mode when you are travelling by airplane). The mySugr app also adopts the local time for all displayed CGM values, so there is no overlap or duplication of CGM values. This is possible because the values are stored in the background in a universal time (UTC) and are adjusted automatically to the time zone you are in. For more information, please check the travel content on website.