Error Messages

Battery The batteries are almost out of power.

Hi Blood glucose may be higher than the measuring range of the system.

Lo Blood glucose may be lower than the measuring range of the system.

A meter or a test strip error has occurred or in rare cases, your blood glucose is…

E-4 Not enough blood was drawn into the test strip or was applied after the test…

The meter will not turn on or the display is blank

The meter was unable to pair with a mobile device.

There are no test results in range for the selected data.

The meter is connected to a PC and a blood glucose or control test cannot be…

An electronic error has occurred.

Fluid or foreign material may be present in the test strip slot.

Your blood sample may contain a high level of ascorbate.

The test strip may be damaged.

The time and date setting may be incorrect.

The batteries may be out of power.

The temperature is above or below the proper range for the system.

An electronic error occurred.

Blood or control solution was applied to the test strip before the flashing drop…

The test strip may be damaged, not properly inserted, or was previously used.