Accu-Chek Guide Error codes Invalid Date The date entered is not valid.Enter the correct date. Battery Battery The batteries are almost out of power. Hi Hi Blood glucose may be higher than the measuring range of the… Lo Lo Blood glucose may be lower than the measuring range of the… E-14 E-14 An electronic error has occurred. E-13 E-13 Fluid or foreign material may be present in the test… E-12 E-12 Your blood sample may contain a high level of ascorbate. E-11 E-11 The test strip may be damaged. E-10 E-10 The time and date setting may be incorrect. E-9 E-9 The batteries may be out of power. E-8 E-8 The temperature is above or below the proper range for the… E-7 E-7 An electronic error occurred. E-6 "E-6 Blood or control solution was applied to the test… E-4 "E-4 Not enough blood or control solution was drawn into… E-3 E-3 A meter or a test strip error has occurred or in rare… E-1 E-1 The test strip may be damaged, not properly inserted, or… Connection Failed Connection Failed Data could not be transferred from the meter… Connection Lost Connection Lost The connection between the meter and PC was… Blank Blank Your batteries are possibly dead. Average After Meal 7 Days Average After Meal 7 Days There are no test results in range… Auto-Send Not Complete Auto-Send Not Complete The blood glucose result has not been… No Connection No Connection There is no connection between the meter and PC. Flight Mode Active - Setting Saved Flight Mode Active - Setting Saved A meter setting was changed… Flight Mode Active - Pairing Not Allowed Flight Mode Active - Pairing Not Allowed Pairing to a device… High BG Data High BG Data There are no results stored in the meter for the… No Stored Results No Stored Results One or more blood glucose results are… Logbook - Invalid Result Logbook - Invalid Result There is an invalid result in the… Low BG Data Low BG Data There are no results stored in the meter for the… Low/High Data Low/High Data Target Ranges is Off and there are no results… Pairing Failed Pairing Failed The meter was unable to pair with a device. No Data Available No Data Available Patterns is Off. Patterns - No Active Patterns Available Patterns - No Active Patterns Available Patterns is On but… Results Excluded - Averages Results Excluded - Averages One or more blood glucose results… Results Excluded - Low/High Data Results Excluded - Low/High Data One or more blood glucose… Sync Time Sync Time The meter time and date have been changed to match… Results Excluded - Target % Results Excluded - Target % One or more blood glucose results… Target % After Meal 7 Days Target % After Meal 7 Days There are no test results in range… Target % Target % Target Ranges is Off Test Not Allowed Test Not Allowed The meter is connected to a PC and a test… Transfer Failed Transfer Failed Blood glucose results were not transferred to… Transfer Notg Allowed Transfer Not Allowed Data cannot be sent to a paired device… View all error messages Product Support Access videos, FAQs, guides and more to support you in setting up and using your Accu-Chek Guide meter. User manuals & guides FAQs
