Accu-Chek Performa test strips

FAQs

General questions

<p>No, check the use by date on the test strip container. Do not use test strips past the use by date.</p>

<p>An E4 displays on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood sugar test.</p>

<p>The system automatically detects when enough blood has been applied to the strip and begins the test, even if some yellow is still visible. The only time you need to apply more blood is when the blood drop symbol continues to flash in the display.</p>

<p>It's a small sample—just 0.6 microliter.</p>

<p>There are a few ways you can improve blood flow and make blood sugar testing easier: Warm your fingers by washing with warm, soapy water, then rinse and dry completely. Let your arm hang down at your side to increase blood flow to the fingertips. Grasp finger just below the joint closest to the fingertip and massage gently toward tip of finger, then squeeze for 3 seconds. Use an Accu-Chek lancing device set to the right penetration depth for your skin type. Refer to your user guide for additional information.</p>

Product Support

Access videos, FAQs, guides and more to support you in setting up and using your Accu-Chek Performa meter.

Get in touch

Click here for more details on how to get in touch with us.

Contact us