Accu-Chek Active error code EEE

Accu-Chek Active

Error codes EEE

A meter error has occurred. 
Repeat the blood glucose test or control test with a new test strip. If the error message appears again, the meter is defective. Contact Accu-Chek Customer Care.

Accu-Chek Active error code Battery symbol
Battery symbol

The battery is almost empty
Accu-Chek Active error code Blank Screen
Blank screen

The battery is empty or you have inserted the battery the…
Accu-Chek Active error code Lo
Lo

The test result is lower than 0.6 mmol/L (10 mg/dL).
Accu-Chek Active error code Hi
Hi

The test result is higher than 33.3 mmol/L (600 mg/dL).
Accu-Chek Active error code ---
---

Averages cannot be calculated.
End
End

The meter has been disconnected from the computer (PC).
PC
PC

The meter is connected to a computer (PC).
Accu-Chek Active error code ttt
ttt

The ambient temperature or the meter temperature is too low or…
Accu-Chek Active error code E-5
E-5

The meter is exposed to too much light.
E-5
E-5

The meter was exposed to a strong electromagnetic field.
Accu-Chek Active error code E-4
E-4

While the test was in progress, you connected the meter to a…
E-2
E-2

E-2 Your blood glucose value may be very low.
E-1
E-1

E-1 You did not insert the test strip into the meter correctly…